Returns & Exchanges
We want you and your little ones to be completely satisfied with your Deux par Deux purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether it is a fit issue or a change of heart, we are here to ensure your shopping experience remains as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand over your package to the designated carrier; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.
