Frequently Asked Questions

Everything you need to know about your Deux par Deux shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within North America. Once your order ships, you will receive a confirmation email with a tracking number to follow your package's journey.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I determine the right size for my child?

Each product page features a detailed size guide. We recommend measuring your child and comparing those dimensions to our chart, as our high-quality fabrics are designed for a comfortable, true-to-size fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.

Does Deux par Deux ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.

Are your clothes ethically manufactured?

Absolutely. Quality and social responsibility are at our core. We work closely with our manufacturing partners to ensure fair labor practices and the use of safe, high-quality materials for children.